Social Market Analytics is a leading provider of social media analytics for the financial community. We provide investors with meaningful and actionable intelligence on publicly traded companies before their stocks move. SMA has developed patented technology, which scans over 500 million tweets a day, to identify the intentions of professional investors. The Social Market Analytics team includes entrepreneurs (with successful exits), data scientists/quantitative analysts, developers and other financial professionals. SMA has had significant success in selling their data to the institutional investment community.

Business Analyst

Product Support:
  • Update and organize specific datasets to be provided to prospective and current customers
  • Perform customer requested analysis on SMA sentiment metrics to calculate ROI, P&L and related visuals (scatter plots, turnover etc.)
  • Work with customers to ensure the successful implementation of Social Market Analytics Data and API’s
  • Ensure and track regular contact with customers
  • Track customer request for new product features and work with development to ensure successful implementation
  • Track customer retention metrics and work with sales for increasing customer retention
  • Proactive follow-up on sales opportunities as trials and negotiations progress
  • Development/maintenance of marketing materials
  • Liaison to SMA resources for institutional clients and channel partners
  • Initial support of retail product launch
Position Requirements
  • Master’s Degree in Business – Finance or Economics majors are preferred, but all will be considered
  • 1-2 years’ experience in Financial Services, Consulting, or Accounting
  • Basic experience in statistical analysis and database management (SQL)
  • Strong Microsoft Office skills, especially Excel (VBA is a plus)
  • Proficient Knowledge of statistical manipulation tools (R, Python etc)
  • Excellent communication skills (both written and verbal) with polished presentation ability
  • Flexibility to adapt in a rapidly changing work environment, ability to prioritize and manage several different tasks at once

Please send your resume to:


Sales Development Representative


We’re looking for a motivated and energetic sales professional to join our growing team! SMA offers an exciting environment and an opportunity to grow your career. Compensation structure for this position is salary + commission.

The ideal candidate will have the following skills and experience:
  • 0-2+ years sales development experience
  • Demonstrated ability to execute effective lead generation tactics i.e. developing prospect list and qualifying leads
  • Comfortable maintaining contact with leads through cold calls and email outreach
  • Familiar with Buy-Side trading firms
  • Understand SMA’s value proposition and communicate effectively to clients and prospects
  • Proficient in Sales Force
  • Technologically savvy
  • Excellent interpersonal, communication and presentation skills
  • Highly organized with a keen attention to detail
  • Ability to build an effective network based on outreach initiatives
  • College degree preferred

Please send your resume to: